Last Updated: Jan 01, 2013
eXambag is a not-for-profit online resource for test takers. www.eXambag.com provides access to practice questions, tutorials, and other services that facilitate the students to prepare themselves for most common entrance exams. We recognize the importance of protecting the privacy rights of our users.
Children Under 13 Years of Age
We do not knowingly collect personally identifiable information online from children under the age of 13. If a child provides us with this type of information online, please contact us to have the account deactivated by sending an email or by calling 847-873-8158.
Changes to Privacy Statement
Types of Information Collected Online
The choice regarding how much personally identifiable information you disclose is completely at your discretion. While it is not mandatory to answer any question, you will need to provide personally identifiable information to access certain areas of our site(s); obtain or register for special services; or complete transactions. If you choose not to provide this information, we may not be able to permit access to such areas, provide those special services, or complete certain transactions. Some specific examples include creating an eXambag account, saving exams in progress, and purchasing products from our online store.
We respect your privacy. Except as described in this privacy statement, your information collected on this site will not be shared, rented, or loaned to third parties.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website(s).
Information Collected Through Traffic Monitoring
Like many other websites, eXambag is equipped with a program that monitors site traffic. It automatically records every visitor's host, domain name, pages visited, length of user session, browser type and/or IP address. This program tracks the number of times the site(s) are visited, how many visitors come to the site(s), which parts of the site(s) are frequented, and the length of time of each visit. This information does not contain personally identifiable information and is used to evaluate areas of interest and to improve the website(s).
Information Collected Through Account Creation, Test Registration, Sign-In, and Obtaining Services
We may collect personally identifiable information directly from users who are interested in obtaining services, products, or using tools within the sections of the site that are aimed at students, such as the SAT, ACT or other sections. Users do not need an online account to view most parts of the website(s); however, to perform certain tasks or to save personalized information, test progress etc., accounts are required. Some examples of these tasks include: registering for an exam, save exams in progress, and viewing exam results.
Account creation: We collect the following personally identifiable information from users who wish to create an online account: first name, middle initial, last name, zip code, gender, date of birth, date of high school graduation, email address, username, and password. In addition, users can supply a parent or guardian's first and last name, and email address.
Online store: When you purchase products or services from us, we capture credit card information, the type of services or products ordered or purchased, and the date of the order or purchase.
Creating Test Coordinator account: Establishing yourself as a Test Coordinator for your designated school allows you the benefit of ordering testing materials online. When creating an online account, we may collect first and last names, email address, work and fax numbers, and an alternate contact name from the school. We use the alternate contact name in case there are questions regarding an order. In addition, Test Coordinators may also provide information, such as: name, work phone, fax number, and email address, which can be displayed on the public Web page for the school's testing center.
Online event registration: If you register for a workshop, meeting, or conference through the site, we'll capture credit card information, the type of services or products ordered or purchased, and the date of the order or purchase.
How Information Is Used
Personally identifiable information collected during the account registration process and by users choosing to receive certain email communications may be used to:
- Improve the exambag site and its products, offerings, and services. Typically, this information is collected from email surveys, feedback and online polls.
- Verify user identity during Customer Service calls.
- Share information with our operational partners for the sole purpose of administering testing services, and producing and generating student score reports.
- Customize and/or personalize the content and/or layout of our page for each individual user, including use in Public Forums and Members area if the user elects to participate in these features.
- Send customized Exam-Prep newsletters.
- Pre-fill an exam registration with stored personal information.
- Fulfill online purchase requests or other transactions performed on the site(s). Personally identifiable information is shared with the relevant supplier or selected vendor so that they can complete purchases or transactions.
We may also aggregate information that users provide in order to:
- Generate statistical studies and conduct research related to our professional work.
- Identify, develop, and offer products and services that help in the transition from high school to college, may make the college experience more enjoyable and cost-efficient, or help obtain such products and services from suppliers and selected vendors;
In support of operating, hosting, and enhancing our website(s), personally identifiable information may be accessed by contractors who assist with programming and technical aspects of website operation. All contractors adhere to eXambag's confidentiality and privacy conditions.
Suppliers and Selected Vendors; Linked Sites
We maintain relationships with outside service providers for some of the services offered through our site(s). Although, the information these providers make available may be presented in a framed format, within eXambag site surrounding the service provider's ans sponsor's pages, the service provider is prominently identified. Please be aware that any information supplied on those framed pages is sent directly to those service providers, and is subject to their security and privacy policies. We encourage you to read the privacy policies of these outside service providers, because their privacy practices may differ from ours.
We use outside companies to process credit cards and to ship free or purchased goods. These companies do not retain, share, store, or use personally identifiable information for any other purpose.
In addition, we use an outside company to process outbound email to our customers. This company does retain and store limited personally identifiable information for the sole purpose of their service obligation to our organization. They do not share, sell or rent this information for any other purpose. Examples of the information provided are: First and Last Name, Address, Date of Birth, Home and Cell Phone number, and email address.
Communication Options from the Website(s)
We communicate electronically with our users through two types of emails: mandatory system-generated emails and optional emails. System-generated emails are a direct response to a user's action on the site(s). Examples include: confirmation of a purchase of a test or course, and username and password reminders. Optional emails are selected by the user based on specific services chosen. Examples include product promotions, student newsletters, alerts, and surveys.
You always have the choice not to receive optional email or other means of communication from the eXambag. We respect your privacy and realize that not everyone likes to receive special offers or information. You have the ability, upon registering at the site(s), to opt out from receiving elective communications. Even if you initially choose to receive such email or communications, you may directly contacting us and request removal from our lists